TravelMaster Support

Using Smart Cards 6

• How do I Get a Smart Card?
• How do I Buy a Product for my Smart Card
• How do I Use my Smart Card
• Can I use a Stagecoach smart card to buy a TravelMaster product?
• Caring for your Smartcard

See all 6 articles

Lost Smartcard 2

• I've lost my Smart Card?
• My Smartcard has been stolen?

Damaged/Faulty Smart Card 2

• What to do if my Smart Card stops working?
• I paid for a ticket, but there is no product on my Smartcard. What do I do?

Refunds 2

• Refunds
• Partial Refunds

General Information 5

• I have a query regarding TravelMaster policy
• How do I make a complaint?
• How do we make business-to-business purchases?
• What are TravelMaster's Terms and Conditions?
• I have had a problem with a Payzone outlet

TravelMaster Products 4

• How do I find out information on the TravelMaster product range?
• Ticket validity enquiries?
• How long do TravelMaster products remain valid
• Can I buy a TravelMaster product from a railway station?

Driver' and Conductors' Guide for South Yorkshire 1

• Drivers' and Conductors' Guide - Spring 2019 - 50a