To reset the password for your TravelMaster account you will need the email you used to register your smartcard to our website.
To do this simply visit: https://retail.sytravelmaster.com/RetailWeb/login.action
Click on 'forgotten password':
This will take you through to: https://retail.sytravelmaster.com/RetailWeb/OpenResetPassword.action where you can reset your password.
Simply enter your account email address and click 'reset password':
You will be sent an email to your account email address (please check your inbox/junk folders) and follow the instructions contained within the email: