Using Smart Cards

How to use a Smart Card

How do I Get a Smartcard?
Non-Personalised Smartcard   The majority of TravelMaster’s 1, 7, 28 day and Annual products are loaded to this kind of card.  They cost £1 and...
Thu, 25 Jun, 2020 at 12:38 PM
How do I Buy a Product for my Smartcard
From the TravelMaster Website  All our 1, 7, 28 Day and Annual TravelMaster products are available to buy online and loaded to a Smartcard through a compat...
Thu, 25 Jun, 2020 at 12:41 PM
How do I Use my Smart Card
On Bus  Almost all buses now have a Smartcard Reader now built in to their Ticket Machines.  Simply hold the smartcard against this panel and the machine ...
Wed, 13 Mar, 2019 at 2:54 PM
Can I use a Stagecoach Smart card to buy a TravelMaster product?
You can use a Stagecoach Smart card for the purchase of our standard 1, 7 and 28 Day adult products.  
Thu, 20 Feb, 2020 at 10:52 AM
Caring for your Smartcard
Our products are rigorously tested to last five years but customers may contact us to say their card is broken or not working. In most cases we can’t replac...
Thu, 20 Feb, 2020 at 10:54 AM
I have had a problem ordering a TravelMaster Smartcard
If you encounter an error message when ordering a Standard Smartcard or 18-22 Discount Card, please raise a support ticket and one of our technical support ...
Tue, 10 Mar, 2020 at 4:35 PM
Why are some TravelMaster products priced differently?
TravelMaster are actively encouraging passengers to purchase tickets off-vehicle before they travel. Off-vehicle purchases encourage more punctual servi...
Fri, 16 Oct, 2020 at 2:48 PM
What Is Smart Ticketing?
Smart ticketing is a system where an entitlement to travel (ticket) is stored electronically on a microchip rather than being printed onto a paper ticket.  ...
Thu, 30 Jan, 2020 at 4:19 PM