How to Order a Standard Smartcard Through the TravelMaster App

Modified on Mon, 3 Mar at 2:29 PM

Ordering a standard smartcard through the TravelMaster App is quick and easy. For just £1, you can have your new smartcard delivered straight to your door and ready to use. Follow these simple steps to make your purchase!


Step-by-Step Instructions to Order a Standard Smartcard


  • Log Into Your Account - Open the TravelMaster App and log into your account. If you don't have an account, sign up first.
  • Once logged in, tap on the "Account" option.
  • Under your account settings, tap "My Cards" to view your current smartcards and options.
  • Tap on the option to "Order New Smartcard."
  • Provide the required postage address to have your new smartcard delivered.
  • Follow the payment instructions to complete the purchase. The smartcard costs £1.
  • Your new smartcard will arrive within 10 working days. Simply register it to your account to begin buying your travel tickets. Don't forget to nickname your smartcards for easy identification!


If you have any questions or encounter issues using the TravelMaster App or your smartcard, we’re here to help. Call us on 0800 952 0002 or fill in the Contact Us Form

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