If you encounter an error message when using any part our website or app please get in touch by emailing us at help@sytravelmaster.com
To help us look into this please include:
- Times/dates
- Any error message(s)
- Any transaction references
- Your Smartcard number
- The ticket you are trying to buy
The web browser you are attempting to purchase through
If you'd prefer to speak to someone please call us on 0114 478 2266.