How do I use the TravelMaster App? (Buy & Load)

With our TravelMaster App you can now buy and load tickets in one place. Learn how to register an account and more with our helpful guides.

How do I get the TravelMaster App? (Buy & Load)
Scan the below QR code or click the link to download the TravelMaster App, free of charge.  https://jump.urbanthings.io/id/sytm-app-multi You'...
Thu, 15 Jun, 2023 at 9:22 AM
How to delete your account through the TravelMaster App? (Buy & Load)
To delete your account: Select My Travel from the bottom three options. Select Manage Account. Choose Delete Account. An Important Warning message will...
Thu, 15 Jun, 2023 at 9:22 AM
How do I create an account on the TravelMaster App? (Buy & Load)
The TravelMaster App uses a different system so already created accounts and registered smartcards will not show. You can use an email which has been regist...
Thu, 15 Jun, 2023 at 9:22 AM
How do I register a smartcard using the TravelMaster App? (Buy & Load)
Smartcards can now be registered using the TravelMaster App. This app uses a different system to our TravelMaster Download App so all smartcards will need t...
Fri, 8 Mar, 2024 at 10:51 AM
How do I buy tickets using the TravelMaster App? (Buy & Load)
TravelMaster tickets can be bought using the TravelMaster App and loaded onto your selected smartcard. Tickets can be bought up to 33 days in advance.  ...
Wed, 27 Mar, 2024 at 11:24 AM
How to load tickets using the TravelMaster App (Buy & Load)
You can buy tickets and load using the TravelMaster App.  To load tickets using the app directly after purchase:  On the Purchase complete screen, sel...
Thu, 15 Jun, 2023 at 9:22 AM
How do I redeem a discount code on the TravelMaster App? (Buy & Load)
To redeem a discount code on the TravelMaster App first log into your account:  Select My Travel from the bottom three options. Choose Sign In and enter ...
Wed, 16 Aug, 2023 at 12:54 PM
Quick Sync feature for unregistered smartcards
You can now load tickets you bought onto your smartcard without first logging in. Just hold your smartcard onto your devices NFC reader while selecting Quic...
Fri, 8 Mar, 2024 at 10:44 AM
Giving a nickname to a smartcard
The TravelMaster App allows you to give personalised nicknames to your smartcards, making them easily recognizable and accessible on the go. To nickname...
Fri, 8 Mar, 2024 at 11:11 AM