I already have an Account - how do I Apply for a Discount Card?

Modified on Wed, 9 Aug, 2023 at 2:56 PM

If you already have an online account, you can apply for a 18-22 Discount Card directly through your account by following this simple step-by-step guide. 


To sign into your online account

  • Visit retail.sytravelmaster.com or click here. This will take you to our Retail System through which you can log into your account. 
  • From the Retail page simply enter your email address and password then click 'LOG IN'.


Please note: If you are viewing this on a mobile device, you may need to scroll down as the 'LOG IN' tab is located under the 'I HAVE A CARD' / 'I NEED A CARD' option.


How to apply for a 18-22 Discount Card

  • On your Home page, select 'My Account' then choose 'Update Personal Details'. 
  • This will open up your Account Form. To apply for the 18-22 Discount Card, enter either the full 28 digit Passport number or Driving Licence number. If you are applying with a Birth Certificate as proof of identity - sent us an email to [email protected]
  • Be sure to review our Terms & Conditions and Our Privacy Policy before agreeing to them and then hit 'Save'.


The email must contain: 

•    Proof of identity document (birth certificate). 

•    Full name stated on application form.

•    Date of birth. 


  • Return to your Home page and select 'My Account' then choose 'Apply For A Card'.
  • On the 'Card Type' drop down menu, simply select '18-22 Discount Card'.
  • Once the 18-22 Discount Card Type is selected, you will be given the option to upload your passport sized photo. To do this select 'Choose file'. You can find information on what type of photo we accept here.
  • Once the file is uploaded, review our terms and conditions then select 'Apply'.


If you aren't given the option to select the 18-22 Discount Card below then some aspect of your personal details does not meet the criteria. Please review your personal details and make sure that your Date of Birth is correct and eligible, and that you have provided valid proof UK Driving Licence Number, 28-Digit UK Passport Number, or have sent us a scan of your Birth Certificate to [email protected].


You will then see confirmation if your card application has been successfully submitted. Your personalised 18-22 Discount Card will be sent to your registered address. Please allow up to 10 working days for delivery.










Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article