To reset the password for your TravelMaster account you will need the email you used to register your smartcard to our website.

First, visit: then click on 'forgotten password':

This will take you through to: where you can reset your password. Simply enter your account email address with no empty spaces and click 'reset password':


You will be sent an email to your account email address (please check your inbox/junk folders) and follow the instructions contained within the email: