We hope that your experience with TravelMaster is more than satisfactory. However, if you wish to make a complaint, the following channels are available:
Regarding a driver/conductor not accepting my Smartcard/ticket
- contact the Operator in question – you can find a list of Operators’ contact details at https://www.travelsouthyorkshire.com/busoperators/
- Call Traveline on 01709 515151
Regarding a Ticket Vending Machine
- If on site and it is open, go to the Customer Service Desk in the interchange in question
- Call Traveline on 01709 515151
Regarding TravelMaster policy, staff, product suitability
- Email [email protected]
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article