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Frequently Asked Questions
Using Smart Cards
How do I Use my Smart Card
What Is Smart Ticketing?
Can I use a Stagecoach smartcard to buy a TravelMaster ticket?
Caring for your Smartcard
How do I buy a ticket for my smartcard
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My Smartcard has been stolen?
I've lost my Smartcard?
I've lost my under 18 Travel Pass
Damaged/Faulty Smart Card
I didn't receive my ticket from a Ticket Machine and was charged
What to do if my Smartcard stops working?
I have a query regarding TravelMaster policy
How do we make business-to-business purchases?
What are TravelMaster's Terms and Conditions?
Buying TravelMaster Tickets from Payzone Outlets
How do I make a complaint?
How long do TravelMaster tickets remain valid
Can I buy a TravelMaster ticket from a railway station?
How do I find out information on the TravelMaster ticket range?
Driver' and Conductors' Guide for South Yorkshire
Drivers' and Conductors' Guide - Autumn 2022- 53b
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