Using Smart Cards

How to use a Smart Card

How do I Use my Smart Card
On Bus  Most buses have a smartcard Reader built in to their Ticket Machines. Simply hold your smartcard against this panel and the machine will check for ...
Wed, 9 Aug, 2023 at 2:14 PM
What Is Smart Ticketing?
Smart ticketing is a system where an entitlement to travel (ticket) is stored electronically on a microchip rather than being printed onto a paper ticket.  ...
Tue, 7 Jun, 2022 at 5:49 PM
Can I use a Stagecoach smartcard to buy a TravelMaster ticket?
You can use a Stagecoach smartcard to buy any of our standard 1, 7 and 28 Day tickets. 
Wed, 9 Aug, 2023 at 2:13 PM
Caring for your Smartcard
Our smartcards are rigorously tested to last five years but customers may contact us to say their card is broken or not working. We may not be able to repla...
Wed, 9 Aug, 2023 at 2:16 PM
How do I buy a ticket for my smartcard
From the TravelMaster Website or app All our 1, 7, 28 Day, Flexi5 and Annual TravelMaster tickets are available to buy online and loaded to a Smartcard thr...
Wed, 9 Aug, 2023 at 2:23 PM
Why are some TravelMaster tickets priced differently?
TravelMaster are actively encouraging passengers to buy tickets off-vehicle before they travel. Off-vehicle purchases encourage more punctual services a...
Mon, 24 Jul, 2023 at 1:38 PM
I have had a problem ordering a TravelMaster Smartcard
If you encounter an error message when ordering a Standard Smartcard or 18-22 Discount Card, please email us at and we'll invest...
Wed, 9 Aug, 2023 at 2:26 PM
How do I Get a Standard Smartcard?
They cost £1 and can be bought online from You'll need to register or sign into your account to order a smartcard. Once...
Wed, 9 Aug, 2023 at 2:31 PM